Vets for Pets

Vets for Pets is part of the Vets4Pets group, and the practice describes itself as locally owned. Based on the clinic’s own information, it’s set up as a 24/7 hospital with on-site staff at all times, alongside routine appointments (stated as available between 9am–8pm). The website lists advanced diagnostic and referral-type capabilities such as CT scanning, endoscopy, laparoscopy, cardiology testing (ECG/echocardiography), and an in-house laboratory, plus separate cat facilities (separate cat consult room; separate cat/dog waiting areas and wards).

Recent reviews include detailed praise for handling nervous dogs slowly and at floor level, but also a serious complaint describing inconsistent communication and payment being discussed repeatedly during a rapidly deteriorating emergency case.

Services

From the clinic’s website summary and structured data, services and facilities mentioned include

• •24/7 emergency care with team members on-site at all times (the clinic states it is “never closed”).
• •Diagnostics & imaging: CT scanning, ultrasound/ultrasonography, digital X-ray, dental X-ray, ECG, echocardiography, blood pressure monitoring, Tonopen (eye pressure testing).
• •Laboratory & monitoring: in-house laboratory, haematology, biochemistry, electrolyte testing.
• •Surgery & procedures: orthopaedics (including cruciate surgery and fracture repair), soft tissue surgery, laparoscopy, endoscopy, dentistry (including a dental suite), airway surgery, ear surgery, anaesthesia.
• •Referral services listed: behavioural referrals, medicine/internal medicine referrals, oncology/chemotherapy & cancer treatment.
• •Hospital facilities: operating theatre, hospital ward, isolation unit, oxygen chamber, blood transfusion capability.
• •Preventive/routine care & clinics: microchipping, nurse clinic, weight clinic, nutritional advice, prescriptions/medication.
• •Species seen (as stated): dogs, cats, rabbits, and small mammals (with rabbit medicine/testing and small mammal medicine/surgery listed).
• •Other services mentioned: pet passport/animal health certificate; Groom Room; health plans.
• •Facility feature: separate cat consult room; separate cat and dog waiting areas and wards.
• •Training: listed as a Veterinary Nurse Training facility (structured data).

People

• •Esther (vet role not stated in the review): repeatedly praised for working patiently with a very nervous dog—described as sitting on the floor, letting the dog approach in his own time, and improving the experience over multiple visits.
• •Laura (reception): singled out for being “fantastic” in interactions with a nervous dog.
• •Amy (role not stated): also praised for handling a nervous dog well.

Reviews

Google rating: 4.5 stars from 893 reviews. “”

• •Several reviewers describe positive handling of anxious pets, including taking time to let a nervous dog settle and interacting at the dog’s level (sitting on the floor).
• •Multiple comments mention friendly interactions across the team, including reception.
• •One recent 1-star review raises a serious concern about communication and priorities during an emergency, alleging mixed messages about the pet’s condition and repeated focus on payment; this conflicts with the calmer, praise-focused experiences described in the 5-star reviews.