Castleford Vets4Pets

Castleford Vets4Pets is part of the Vets4Pets group and is described on its website as a locally owned practice. It appears set up for both routine care and more involved work, with on-site diagnostics (in-house lab testing, digital X‑ray, ultrasound, ECG, blood pressure monitoring) and surgery listed including cruciate/orthopaedic, soft-tissue, dental and ear procedures. The clinic also highlights separate cat and dog waiting areas and separate wards/isolation units, plus nurse-led clinics (including weight clinics) and nutritional advice.

In the latest reviews available to us, experiences are mixed: one reviewer describes “veterinarians with passion” but raises concerns about cost and “sometimes… inaccurate diagnoses,” while other reviews focus on front-desk interactions, communication around treatment decisions, and access to appointments.

Services

Services and facilities stated on the clinic website include

• •Surgery & procedures: anaesthesia, cruciate surgery, orthopaedics, soft tissue surgery, ear surgery, dentistry.
• •Diagnostics & monitoring (in-practice): in-house laboratory testing (biochemistry, haematology, electrolytes), ultrasound, digital X‑ray, ECG, blood pressure monitoring.
• •Hospitalisation & infection control: isolation unit; separated dog and cat wards; separate cat and dog waiting areas.
• •Preventive/routine care: microchipping, medication, prescriptions, nurse clinic, weight clinic, nutritional advice.
• •Travel documentation: pet passport / animal health certificate.
• •Out-of-hours: the website states out-of-hours emergency care is provided by an external emergency-vet hospital.
• •Other: the practice is listed as a Veterinary Nurse Training facility.
• •Communication/access (website-stated): WhatsApp messaging is offered for requesting appointments, flea & worm treatments/products, and repeat prescriptions.

People

No clinicians are named in the information provided. Reviewers do, however, comment on staff interactions

• •One reviewer describes the veterinarians as having “passion,” but also reports concerns about cost and diagnosis accuracy.
• •Multiple reviews focus on front-desk/reception experience, including one report of being refused treatment until microchip ownership details were updated, and another describing staff as “not very pleasant or understanding.”
• •Communication issues are mentioned around a cat’s second operation after sterilisation, where the reason for the repeat surgery was said not to be clearly explained.

Reviews

Google rating: 4.3 stars from 455 reviews. The - Cost and clinical confidence: one reviewer says the vets have “passion” but describes the practice as “too expensive” and mentions “sometimes… inaccurate diagnoses.”

• •Reception/policies affecting care: one reviewer reports being told a rescued dog could not be treated until microchip details were changed into the new owner’s name; another describes being turned away without a cat carrier (after previously being provided one), then accepted on a second visit.
• •Communication around procedures: one reviewer describes a cat needing a second surgery shortly after sterilisation and felt the reason wasn’t clearly explained, alongside concern that paid procedures were being pushed.
• •Appointment access/availability: one reviewer reports long waits, a cancellation shortly before an appointment, and confusion about what appointment times were actually available compared with what was advertised.