Kingsway Veterinary Group Ltd, located in Keighley, is renowned for its excellent veterinary services, as reflected by its impressive 4.9-star rating on Google from 72 reviews. The clinic is noted for its friendly and knowledgeable staff, who deliver compassionate care to both pets and their owners. Reviews highlight the clinic’s ability to handle sensitive situations with empathy, such as providing home visits for end-of-life care, which clients have appreciated immensely. One client, Luke Murley, praised the clinic for the compassionate handling of their pet’s passing, while another, Wayne Jowett, was touched by the thoughtful gesture of receiving a card from the staff after collecting their pet’s ashes.

However, a review by Michael Cox points out some logistical challenges, particularly concerning the variability of opening hours at the Cross Hills practice. He notes that the hours are inconsistent across various online sources and advises calling ahead for services that do not require an appointment. This feedback suggests some room for improvement in terms of operational communication.

The clinic has demonstrated flexibility and willingness to go beyond standard practices, as illustrated by Jack White’s review, where Kingsway provided dignified care for a hen, despite not typically accepting birds. Overall, Kingsway Veterinary Group is highly regarded for its clinical care and compassionate approach, making it a trusted choice for pet owners in the Keighley area.