Gatehouse Veterinary Hospital

Gatehouse Veterinary Hospital is an RCVS-accredited veterinary hospital in Bradford and part of IVC Evidensia. It offers routine consultations alongside in-house orthopaedic services and care for exotic pets, with preventative care options including Pet Health Club® Plus. The clinic also advertises services such as wellness screening, healthy pet checks, and payment through Klarna for spreading vet bills.

Services

•General veterinary care: Routine consultations, pet health checks, and wellness screening are listed, with recent reviews referring to care for dogs, cats, and a pet chicken.
•More advanced and specialist work: The hospital advertises in-house orthopaedic services and also treats exotic pets.
•Preventative care: Structured preventative options are available through Pet Health Club® Plus, including consultations within the plan.
•Facilities and wider support: The practice is noted as a Veterinary Nurse Training facility and also lists emergency veterinary services.

Pricing

No published pricing information is currently available for this clinic.

People

•Laura: Mentioned by name in a recent review as a practitioner who inspired exceptional confidence and trust from the owner.

Reviews

Gatehouse Veterinary Hospital has a 4.5-star Google rating from 501 reviews. Recent feedback is mixed.

•Several recent reviewers describe the team as polite, caring, friendly, and helpful, with one saying every interaction has been great and that staff go above expectations.
•One owner says their dog is happy to visit, which suggests a welcoming day-to-day experience for some clients.
•Laura receives standout praise in one review, with the owner describing her as an exceptional person to look after animals.
•A small number of recent negative reviews raise serious concerns about communication, handling, and pricing, including one complaint about a cat’s deterioration after treatment, one about a rude response during a stray-kitten enquiry, and one about being quoted a lower euthanasia fee than was later charged.

Reviews for Gatehouse Veterinary Hospital

Note: Showing the 7 most recent Google reviews out of 501 we track in total. Recent reviews may not be representative of overall sentiment.

Jennifer Trifunovich

2 months ago

Always polite and caring

Sarah Gibson

3 months ago

I highly recommend Gatehouse to anyone I speak to as every interaction I have ever had with them has been great. No task is too big and all the staff seem to go over and above expectations, and all with a smile on their faces. Even my pooch is happy to come to the Allerton Surgery as we are always greeted with very happy friendly members of staff 😁

Samiya Khan

THEY KILLED MY BABY THEY ARE A MONEY MAKING PLACE! believe my cat’s death was the direct result of negligence at your practice. My cat was given an injection despite staff stating they did not know what was wrong with her. We were not allowed to be present in the room during this procedure. My cat was extremely fearful and would never allow an injection without distress, which leads me to believe she was handled roughly to administer it. Before this injection, my cat was alert and appeared stable. A scan was carried out, and we were told everything looked fine. She was then sent home. Shortly after, her condition deteriorated rapidly, and when we returned to the practice, she was clearly dying. She was left unattended for approximately five minutes without urgent care. No clear explanation was given as to how or why she died. The staff present appeared very young and inexperienced, which further raises concerns about the level of care provided. And they had the nerve to say u need to pay a bill after she died that was 600. As a result of this, I have lost my beloved pet. My family and I are devastated, and we will be escalating this matter to the appropriate authorities and pursuing legal action.

Emma Dunne

Sadia Adam

4 months ago

Found a stray kitten. Hubby said why don’t we keep it and spoke to some from gatehouse and was referred to pink claws. They responded so rudely. Please people stay away from these lot. There just there for money not care for animals

M M

5 months ago

The practitioner here called Laura, I genuinely believe she is the best person to look after your animals. You will find no better person when your animal is in need. She should be being paid at least double whatever she is being paid now.

michael Mottram

6 months ago

My pet chicken got peritonitis in may I took him to bingley branch she wasn’t in pain or anything so he told me to bring her back once she stopped eating. £60+pound that was . As time went on I phoned the vets to bring her in as she started go down hill I asked for a price without a consultation he said £85 I said I didn’t need a consultation as the vet said just bring her back to put her to sleep the receptionist said hang on I’ll find out the price without a consultation he came back with a price of £55 so I made the appointment at Bingley when I went to pay they said £85 ? I explained to her that I was given a price of £55 and she checked and said well sorry but it’s £85 she said they must have told you the wrong price?? So I had to pay this amount. This is not acceptable as the price I was given was accepted this is soo wrong wasn’t happy bad enough loosing a pet then given this . So I will not be going to the vets again with other pets .