Hird and Partners LLP

- Several owners describe warm, supportive interactions, using phrases like “friendly and helpful” and “lovely, caring vets,” including care around pet bereavement. - One detailed 1‑star review raises concerns about a dog with bleeding: they report paying for urine testing, blood tests, and an ultrasound/scan, being reassured it was “nothing to worry about” and given antibiotics, then receiving a different diagnosis (an inoperable bladder tumour) quickly elsewhere. They also describe poor empathy when they later complained.

Services

•Small animal care is specifically referenced on the website navigation (“Small Animals”).
•Equine and farm animal care are also referenced on the website navigation (“Equine”, “Farm Animals”).
•Diagnostics mentioned in reviews: urine sample testing, blood tests, and a scan/ultrasound.
•Treatment mentioned in reviews: antibiotics prescribed for suspected “sludge”/urinary issue.
•End‑of‑life support: one owner describes staff being “very caring” when their pet passed away.
•Emergency care: the website text references an “Emergency Call” option for pets and separately for equine/farm (no further details provided).

People

•No individual vets or nurses are named in the information provided.
•Across multiple reviews, owners describe the team as friendly and helpful, with several mentioning kindness during emotionally difficult situations (including a pet’s death).
•One reviewer reports the opposite experience when raising concerns after testing for ongoing bleeding—describing a lack of empathy/compassion alongside concerns about how the case was handled.

Reviews

Google rating: 4.8 stars from 617 reviews.

•Several owners describe warm, supportive interactions, using phrases like “friendly and helpful” and “lovely, caring vets,” including care around pet bereavement.
•One detailed 1‑star review raises concerns about a dog with bleeding: they report paying for urine testing, blood tests, and an ultrasound/scan, being reassured it was “nothing to worry about” and given antibiotics, then receiving a different diagnosis (an inoperable bladder tumour) quickly elsewhere. They also describe poor empathy when they later complained.
•A note of mixed signals: many reviews emphasise compassion, while one alleges both missed urgency and unsympathetic handling of follow‑up concerns.

Reviews for Hird and Partners LLP

Note: Showing the 5 most recent Google reviews out of 617 we track in total. Recent reviews may not be representative of overall sentiment.

Michael Smith

a week ago

very friendly and helpful staff henry passed away and the staff was very caring during this stage

Erica Priestley

4 weeks ago

Lovely, caring vets.

Lesley Hodgson

a month ago

Caring beyond words! 💖 Still a wonderful place 5yrs later Update: Shame can't give any more stars as still a wonderful caring vets + deserve so much more than the 5stars

Lyndsey Clayden

Brilliant vets

Aaron Q

My dog has been registered with Hirds since I adopted him from the RSPCA 8 years ago. Although more expensive than some more local vets, I trusted this was due to the firm being well established and presumably, good at what they do. However, early September I rushed my boy in due to concerns about blood coming from his "private area". I provided a urine sample for him, followed up with blood tests and a scan/ultrasound- all of which were chargeable to both myself and the insurance company. I was assured that my boy had "a sludge" in n his stomach/bladder that was, and I quote "nothing to worry about" and prescribed antibiotics. As the blood continued to leak from his "private area" I sought a 2nd opinion from a local vet who diagnosed him with an inoperable bladder tumour within 4 hours. The lack of knowledge and urgency from Hirds in dealing with this problem astounds me. Furthermore, the lack of empathy and compassion when I have raised my concerns is additional cause for concern. I will now escalate my concerns to the Royal Veterinary College to ensure those responsible for my dog's impending premature death will be held accountable for their actions . Or lack of