Dog & Cat Vets in Mirfield

## Summary Donaldson's Vets Ltd describes itself as an **independently owned veterinary group** (per its website), offering “Total Care” for **small animals** and a broad in-house/referral-style service list that includes **CT scanning**, **ultrasound**, **keyhole surgery**, and an **animal rehabilitation centre**. It also states it provides **emergency care including overnight care**, and help for **stray and injured cats and dogs**. Recent reviews back up day-to-day care such as **booster vaccinations**, **patient handling of a nervous dog**, and treatment of a **pet hen with bumblefoot** (suggesting they may see some non-traditional pets, at least in certain cases). ## Services Services and capabilities explicitly mentioned across the website summary and reviews include: - **Emergency care**, including **overnight care** (as stated on the website) - Care for **stray and injured cats and dogs** (as stated on the website) - **CT scanning** - **Ultrasound** - **Keyhole surgery** - **Cancer care for pets** - **Dermatology referrals** - **Behaviour referral** - **Animal rehabilitation centre** - **Microchipping** - **Repeat prescriptions** - **Home visits** - Preventive care: **booster vaccinations** (mentioned in reviews) - Treatment mentioned in reviews: **bumblefoot/foot infection** management in a **hen** ## People - **Reception staff and vets** are specifically praised in one review for “going above and beyond” during repeated visits for a very unwell pet hen, including support when the pet didn’t survive. - A vet is described as **patient with a nervous dog** during booster appointments, taking time to reassure the dog and interact calmly. ## Reviews **Google rating: 4.8 stars from 250 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term clients mention keeping “past and present animals” registered there and being happy with the standard of care, while one reviewer also comments that they **“charge [an] arm and leg”** (suggesting some feel it’s expensive). - Compassionate handling of difficult outcomes: one owner describes attentive support during treatment for a hen’s **bumblefoot**, and appreciation for the team’s efforts when the hen later died. - Routine visits are described as smooth and considerate, including **booster vaccinations** and **gentle handling of a nervous dog**.

## Summary Calder Vets Ltd is part of a multi-clinic veterinary practice (the website describes 8 clinics) offering routine care alongside broader facilities such as ultrasound, dentistry, and a rehabilitation centre (including hydrotherapy, physiotherapy and laser treatment). The practice also states it provides a 24-hour emergency service and has a bereavement room. From the latest reviews available to us, experiences are mixed: some owners describe “very good service”, while others report problems with front-desk communication and feeling dismissed during stressful appointments. Specific complaints include being refused guidance over the phone about whether to bring in an injured dog, and a cat appointment where the owner felt the vet was impatient and handled weighing in a way they found distressing. ## Services Services and facilities mentioned on the clinic website include: - **24-hour emergency service** - **Consultations** and **annual health checks** - **Vaccinations** (including cat, dog and rabbit vaccinations) - **Microchipping** - **Neutering**, including **laparoscopic spay** - **Dentistry**, including **cat, dog and rabbit dental care** - **Ultrasound** - **Parasite prevention and treatment** (flea, worm and tick prevention) - **Repeat prescriptions** - **Cryopen** (for treating certain skin lesions) - **Veterinary nurse clinics** - **Weight management** and **senior pet wellness clinics** - **Rehabilitation centre**, including **hydrotherapy**, **veterinary physiotherapy**, and **laser treatment** - **Bereavement room** The structured clinic data also lists the practice as a **Veterinary Nurse Training facility**. ## People No individual clinicians are named in the information provided. What owners comment on most relates to **communication and manner**: - **Reception/front desk:** one reviewer describes a phone call as abrupt and accusatory (they felt they were being treated as if they were seeking “free advice” when asking whether to bring an injured dog in). - **Vet during an appointment:** one reviewer reports the vet was “impatient and dismissive,” asked them to “make a video” of breathing problems, and that the weighing process felt rough/unsafe for their cat. ## Reviews **Google rating: 4.5 stars from 45 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Conflicting experiences:** one recent review calls the service “very good,” while multiple others describe upsetting interactions. - **Front-desk communication issues:** complaints about rude or dismissive tone on the phone and a firm refusal to offer any guidance when asked whether an injured dog should be brought in. - **Feeling dismissed in an appointment:** a cat owner reports not being listened to about breathing concerns and felt belittled when asked to record symptoms on video. - **Handling concerns and trust:** one reviewer describes the weighing process as distressing (including the scales being brought down onto a paw) and raises concerns about honesty around whether the vet was available to speak again. - **Serious allegation:** one reviewer claims a relative’s dog was “nearly killed” due to a wrong diagnosis (no further detail is provided in the review).