West Mount Vets – Vets in Halifax
Clinic Overview
- Many recent comments praise the team’s friendly, caring manner, from reception through to vets and nurses, with several owners saying staff take time to help anxious pets feel more settled. - Positive feedback also highlights urgent and emergency care, including help for an elderly cat that was not initially registered there, treatment after a cat attack, and attentive aftercare following a kitten’s neutering. - End-of-life support continues to stand out, with one family describing thoughtful care, paw prints, a lock of hair and help completing cremation arrangements together.
Services
- •General veterinary care: consultations, routine check-ups, vaccinations, parasite control and microchipping. Recent reviews mention puppy vaccinations, and one owner specifically praised the care around a kitten’s microchipping and neutering.
- •Procedures and surgery: neutering, dentistry and other surgical work. Reviews mention dental treatment planning for an elderly cat, as well as routine neutering support for a kitten.
- •Diagnostics: X-ray, ultrasound and an in-house lab are listed on the website. Reviews also reference investigations around urine samples and treatment planning.
- •Nurse-led support: nurse clinics, including blood pressure checks and six-month health checks, plus grooming, nail clipping and anal sac expression.
- •Urgent and end-of-life care: the practice provides emergency help during opening hours, and the website directs out-of-hours cases to West Mount Vets Halifax for advice and emergency consultations. Recent reviews describe emergency help for an elderly cat, out-of-hours treatment after a cat attack, and compassionate support during euthanasia, including paw prints, a lock of hair and cremation arrangements.
- •Home visits and range of animals: home visits are listed on the website. Animals named on the site include dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, small and large cage birds, and wild birds. One recent reviewer also mentioned being seen with a rabbit.
- •Training role: the clinic is also noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners describe the practice as expensive or say medication prices were high, while one family felt the out-of-hours costs were more than acceptable.
People
- •Helen: repeatedly praised for compassionate care, especially in urgent and end-of-life situations. Reviews highlight her support during euthanasia, keepsakes for families, cremation arrangements, and prompt out-of-hours care for an injured cat.
- •Daniel: singled out for treating a dog’s ear problem, clearly explaining medication and making a follow-up phone call a month later.
- •Chloe: warmly mentioned alongside Helen for caring, reassuring out-of-hours treatment after a cat attack.
- •Wider team: reception staff, vets and nurses are frequently described as friendly, kind and supportive, particularly with nervous pets and urgent cases.
Reviews
Google reviews show 4.6 stars from 462 reviews.
- •Many recent comments praise the team’s friendly, caring manner, from reception through to vets and nurses, with several owners saying staff take time to help anxious pets feel more settled.
- •Positive feedback also highlights urgent and emergency care, including help for an elderly cat that was not initially registered there, treatment after a cat attack, and attentive aftercare following a kitten’s neutering.
- •End-of-life support continues to stand out, with one family describing thoughtful care, paw prints, a lock of hair and help completing cremation arrangements together.
- •More critical reviews focus on communication, appointment handling and costs, including delays in hearing back about a urine sample, a vaccination booking error, concerns about medication pricing, and one detailed complaint about planning around an elderly cat’s dental treatment.
