
Swift Referrals appears to operate as a referral and emergency-capable clinic: one owner describes being referred by their usual vet after a road traffic accident, and another describes an emergency visit on Boxing Day for a dog that ate a plastic freezer bag. Reviews repeatedly highlight step-by-step updates during treatment, strong aftercare after discharge (including timely call-backs from a vet or nurse when questions came up), and quick re-check appointments when pets needed to return.
Based on the information available from reviews
4.7 stars from 346 reviews. - Clear, frequent communication and reassurance, including step-by-step updates during treatment decisions.
Note: Showing the 5 most recent Google reviews out of 346 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Doug was unfortunately involved in a RTA just before Christmas and was referred to Swift by our local vets. From the initial phone call, to bringing him in, to him being discharged, the staff at Swift have all been amazing. From the surgeon, vets, nurses and clinical care staff, they are all a credit to the practice. I’ve been updated every step of the way and reassured with every decision made at the best interest for Doug. They have all made a very stressful situation less stressful knowing he’s been in good hands. Doug is usually very timid with vets but he’s has taken a shine to everyone at the practice. We now have a running joke that Doug does things to come back just to see everyone. Again, a credit to the staff at the practice and thank you for making him feel so comfortable. The aftercare since his discharge has been amazing, every answer has always been answered by the clinical care staff and a vet or nurse has always called in a timely manner if I’ve needed to speak to them. He’s also needed to go back a couple of times since his first discharge and has been seen very quickly. He is now on the mend recovering at home. Massive thank you to everyone, especially for caring for him over the Christmas period
2 weeks ago
Boxing day afternoon, our Border Collie ate a steak that was in a plastic freezer bag. Emergency vet situation. Friendly , helpful reception on arrival. Excellent calm vet who treated Skye. Positive result.
3 weeks ago
On a number of occasions Swift has rescued our precious Lola. I don’t use the word rescued lightly, but the team have performed miracles on our girl. For more than a year, you have been patient, understanding and most importantly you have listened to us when other vets haven’t. Bethan is a credit to Swift, along with the RVN’s, client care and the other vets who work hard in the background. You work great as a team and it shows! Once again you guys came through for us and Lola, and we will always be grateful for the borrowed time we have with her. From the bottom of our hearts, thank you so very much for saving her life on more than one occasion and thank you once again for being patient with us….more so me! As you know she means the world to us and we will always be guided by your professional opinions. Lola has a great life to live and you’re all helping her live it. ❤️
3 weeks ago
Very professional and excellent care
a month ago
Very kind and professional service during a very difficult time. Thank you so much to all the team at Swift for all you did for our girl.
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