Westwood Veterinary Practice – Vets in Wetherby
Clinic Overview
Westwood Veterinary Practice is an RCVS-registered practice offering online appointment booking and a membership plan (Pet Health Club® Plus) that includes unlimited consultations and 24/7 access to an online vet via Pawsquad. Recent reviews describe being seen at short notice for urgent concerns, and clinical work-ups such as examining a lump and taking cell samples with a vet and nurse present. Feedback is mixed on costs and prescribing policy: one reviewer reports being required to attend a consult for repeat eye drops and being charged £111 for confirmation of conjunctivitis, while other recent reviewers focus on quick access and supportive handling during procedures.
Services
- •Online appointment booking (24/7) and pet registration (website).
- •Pet Health Club® Plus plan: unlimited consultations and 24/7 access to an online vet via Pawsquad (website).
- •Assessment of lumps and sampling cells from a lump (review).
- •Appointments provided at short notice for urgent situations (review).
- •Consultation required to reissue previously prescribed eye drops for conjunctivitis, as described by one reviewer (review).
Pricing
- •One reviewer reports being charged £111 for a consultation to confirm conjunctivitis and re-prescribe eye drops (review).
People
- •A vet (“clinician”) and a nurse are mentioned during a lump examination and cell sampling; the reviewer highlights clear consultation and strong support during the procedure (review).
Reviews
Google rating: 4.8 stars from 238 reviews.
- •Short-notice appointments for urgent concerns are specifically mentioned (seen quickly even when it wasn’t a “full blown emergency”).
- •Diagnostic work beyond a basic exam is referenced (cells taken from a lump), with staff described as supportive during the process.
- •A minority report dissatisfaction with prescribing protocol and cost: one account says a consult was required to repeat eye drops and felt the total charge (£111) was disproportionate, especially given the pet’s travel stress.
Animals Treated at Westwood Veterinary Practice
Animals We Treat
Companion Animals
Opening Hours – Westwood Veterinary Practice
Opening Hours
Hours
Reviews for Westwood Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 238 we track in total. Recent reviews may not be representative of overall sentiment.
Christopher Ashton
a month ago
First class every time made to feel so so welcome fantastic service every single time why would you go any where else
Peter Schofield
2 months ago
Friendly staff and whist it wasn't a full blown emergency, it was for us and we were seen at short notice. Excellent care.
kasia hart
3 months ago
Rich B
3 months ago
Regrettably had to take our Beautiful Star to have a lump examined on her back. Consultation with the clinician was excellent along with support from one of the nurses. She had to have some cells taken from the lump, compassion and care during this process was faultless. We're still waiting on the results, so fingers crossed, but couldn't fault Westwood Vets and their Team.
Gemma Heron
6 months ago
I am writing this review to express my disappointment with the service I received this afternoon. I contacted Westwood to see whether it would be possible to obtain a repeat of the eye drops previously prescribed to my cat earlier this year, as she was presenting with the exact same symptoms of conjunctivitis. I made it clear that she does not travel well and that a visit would cause her considerable stress, so I was hoping for a solution that would avoid unnecessary distress. Despite explaining the situation, I was informed that a consultation was necessary in order to issue the same eye drops. While I accepted this requirement, I was charged £111 to confirm what I had already described over the phone, that my cat has conjunctivitis and needs the same medication as before. To add to the frustration, I have since found the identical eye drops available online without a prescription, and at a significantly lower cost, nearly £35 less than what I was charged by Westwood. This experience shows little regard for the welfare of my cat, who is now highly distressed and unwell after a stressful journey that could have been avoided. I hope you will take this feedback seriously and consider whether your current protocols truly support the best interests of the animals in your care.
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