West Mount Vets

West Mount Vets in Halifax is a CVS practice offering routine care, diagnostics and procedures for a wide range of pets, including some small mammals and birds. Website information indicates services such as vaccinations, parasite control, microchipping, neutering, dentistry, imaging and in-house lab testing, alongside nurse clinics and home visits. Recent feedback is largely positive about the team’s kindness, especially with anxious pets, urgent cases and end-of-life care, though there are also some complaints about communication and one detailed negative dentistry experience.

Services

• •General veterinary care: consultations, routine check-ups, vaccinations, parasite control and microchipping.
• •Procedures and surgery: neutering, dentistry and other surgical work. Recent reviews mention dental treatment planning for an elderly cat, and urgent treatment for a cat injured in an attack.
• •Diagnostics: X-ray, ultrasound and an in-house lab are listed on the website. Reviews also reference investigations around urine samples and treatment planning.
• •Nurse-led support: nurse clinics, including blood pressure checks and six-month health checks, plus grooming, nail clipping and anal sac expression.
• •Urgent and end-of-life care: the practice provides emergency help during opening hours, and the website directs out-of-hours cases to West Mount Vets Halifax for advice and emergency consultations. Recent reviews describe urgent care for toxic poisoning, out-of-hours treatment after a cat attack, and compassionate support during euthanasia, including paw prints, a lock of hair and cremation arrangements.
• •Home visits and range of animals: home visits are listed on the website. Animals named on the site include dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, small and large cage birds, and wild birds.
• •Training role: the clinic is also noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one family felt out-of-hours charges were more than acceptable, while another described a planned dental procedure for an elderly cat as significant in cost.

People

• •Helen (vet): repeatedly praised for compassionate care, especially in urgent and end-of-life situations. Reviews highlight her support during euthanasia, keepsakes for families, cremation arrangements, and prompt care for an injured cat out of hours.
• •Daniel: singled out for treating a dog’s ear problem, clearly explaining medication and making a follow-up phone call a month later.
• •Chloe: warmly mentioned alongside Helen for caring, reassuring out-of-hours treatment after a cat attack.
• •Wider team: reception staff, vets and nurses are frequently described as friendly, kind and supportive, particularly with nervous pets.

Reviews

Google reviews show 4.6 stars from 451 reviews.

• •Many recent comments praise the team’s kind, friendly manner, from reception through to vets and nurses, with several owners saying staff take time to help anxious dogs settle.
• •There are strong reports of urgent and emergency care, including treatment after a cat attack and intensive care for a young dog following toxic poisoning.
• •End-of-life support stands out in positive feedback, with one family describing thoughtful care, paw prints, a lock of hair and help completing cremation arrangements together.
• •Recent criticism focuses on communication and treatment planning in a small number of cases, including one complaint about waiting for urine sample results and one detailed negative review about delays and concerns around a planned dental procedure for an elderly cat.